Plug the USB scanner into a different port on the hardware hub. Make sure your Square hardware (Square Stand, Square Register, or Square Terminal) is plugged into an hardware hub, and that the hub is plugged into a power adaptor.Ĭlear the hardware hub of any debris or dust. In case you’re having trouble connecting your USB scanner, give the following troubleshooting steps a try: Turn the scanner back on and scan the barcode below: The scanner will beep 5 times and power off. Press and hold the trigger button while pressing the power button. You can also factory reset your Bluetooth barcode scanner. Scanner is trying to pair with a previously connected device Scanner is looking for pairing connection
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